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Why Ace Hardware Refuses to be the Next Amazon
How do you manage hiring for a massive global workforce of 20,000 employees across nine countries?
Simple: You hire an AI assistant that never sleeps, never takes a lunch break, and works 24/7.
On this episode of The Chad & Cheese Podcast, we sit down with Patty Tabris, Senior Director of Talent Acquisition at Results CX, to reveal the staggering global impact of implementing "Olivia," their Paradox AI assistant. Patty drops a masterclass on how Results CX is completely leading the charge and disrupting the call center industry.
If you’re drowning in high-volume hiring or struggling to secure budget for HR tech, Patty breaks down the exact math of a major TA turnaround. She explains how they stopped "bleeding candidates" by throwing out a grueling 40-minute legacy assessment process and replacing it with a frictionless, 5-minute mobile experience.
