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How Ace Hardware Automated High-Volume Hiring
In retail, you either differentiate or you die.
When a literal "hurricane" of hiring needs hit Ace Hardware during the pandemic, the century-old brand knew their legacy hiring process wasn't going to cut it. High candidate drop-off and clunky, lengthy applications were a recipe for disaster in a hyper-competitive market.
On this episode of The Chad & Cheese Podcast, we sit down with Stef Nikitas (Director of TA) and Kaleigh Burns (Manager of TA & Ops) from Ace Hardware to unpack their massive digital transformation.
Discover how they launched "Project Hurricane" and partnered with Paradox to introduce "Grace"—their new 24/7 AI recruiting assistant. From answering complex culture questions to handling end-to-end application processing and automated interview scheduling, Grace completely revolutionized their candidate care.
