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They Thought AI Would Fire Them. Then It Broke.
7 min
Differentiating in a competitive market isn't just a strategy—it’s a matter of survival.
When a massive hiring surge hit Ace Hardware during a global crisis, the century-old brand didn't just tweak its process; they blew it up. On this episode of The Chad & Cheese Podcast, we sit down with Stef Nikitas (Director of TA) and Kaleigh Burns (Manager of TA & Ops) to reveal the high-stakes journey behind "Project Hurricane."
This wasn’t just a simple software update. It was a radical cultural shift that replaced legacy mindsets with Paradox-powered automation. But the real test came when the unexpected happened: a sudden system blackout forced the team to revert to manual hiring overnight. What they discovered next changed everything.
