
Think your hiring process is "fast"? Mark Gibson is here to make you feel bad about it. The HR Tech wizard at Flynn Group manages 2,400+ locations (Applebee’s, Taco Bell, the works) with a recruiting team of just six people. How? By ditching 40-page applications for a text-bot named Frankie who doesn’t need sleep or coffee breaks.
In this episode, we roast the "old ways" and dive into the "Midnight Million"—what happens when your tech works so well you wake up to a mountain of applicants before breakfast. We’re talking TikTok brand ambassadors, using AI to keep Gen Z from ghosting, and why your recruiter’s new job description is basically "Media Buyer." Tune in to see how the world’s biggest franchise operator turned the "Terminator" of HR into their best employee. Grab a snack; Frankie probably already knows your order.