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Part 1 of our interview with Matt King, Director of HR Technology at Domino’s, offering a behind-the-scenes look at how one of the world’s most recognized brands is rethinking talent acquisition—from corporate HQ to thousands of independently operated franchise locations.

In this episode, King shares how Domino’s is navigating the complexity of scaling HR technology across a highly decentralized business model, all while ensuring a consistent and effective hiring experience through the thoughtful use of AI.

Topics include:

- Why conversational AI and chatbots have become baseline expectations in modern recruitment

- How Domino’s is working to balance automation and efficiency with a genuine human connection in candidate engagement

- The unique challenges of designing systems that must work for over 7,000 U.S. stores—many run by independent entrepreneurs

- Why recruiter enablement and support are just as critical as optimizing the candidate experience

Whether you're managing enterprise systems across a distributed network or simply interested in how a major consumer brand adapts HR tech to scale, this episode provides valuable insight into the evolving intersection of technology, people, and process.