Part 1 of The Chad & Cheese AI Sessions features Tyler Weeks, Managing Vice President of Technology, Analytics, and Research at Marriott International, offering a behind-the-scenes look at what it truly takes to scale HR for a global workforce of over one million employees across 140 countries.
In this episode, Tyler shares his perspective on the complexity—and opportunity—of managing talent in an environment that spans cultures, languages, and regulatory landscapes. With AI playing an increasingly central role, he outlines how the company is approaching transformation on a massive scale.
Topics include:
- Why managing HR at Marriott is akin to operating 9,000 distinct business units under one global brand
- How AI is being leveraged to personalize employee experience and service delivery across more than 40 languages
- The emergence of an AI-driven, plug-and-play knowledge library to help standardize and scale global operations
- Why knowledge management—more than automation or analytics—remains one of the biggest unsolved challenges in enterprise HR
This episode offers a rare, practical view into enterprise HR transformation—balancing technological ambition with operational reality.