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In Part 2 we welcome back Tim Sackett for a candid discussion on the disconnect between HR tech vendors and the practitioners they serve.

In this installment of the AI Frontline Series, Sackett offers sharp commentary on the state of product development in the talent tech space—and why too many solutions still miss the mark. This episode covers:

- Why much of today’s HR technology amounts to “oversell and underdeliver” packaged as SaaS

- Why AI agents could represent a breakthrough—if legal departments don’t stall progress through fear and overregulation

- Why vendors are reluctant to share real-world outcomes, often because the results are either ineffective or cloaked in vague “secret sauce” claims

- How vendors mistakenly assume HR buyers are technically sophisticated, when many are simply trying to stay afloat in chaotic environments

Finally, prepare for a light-hearted but incisive critique of industry “innovations,” including the tendency to rebrand minor UI tweaks as groundbreaking features.